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Online store terms:

What are the terms for using products from

When using products from, you must not use them for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction, including copyright laws. Additionally, you must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of these terms will result in an immediate termination of your services.

General terms:

What information is required when making a purchase on

When making a purchase through the service, you may be asked to supply certain information relevant to your purchase, including your name, credit card number, expiration date of your credit card, billing address, and shipping information. You must represent and warrant that you have the legal right to use any credit card or payment method in connection with your purchase, and the information you supply must be true, correct, and complete.

What happens after I place an order on

After placing an order, you will receive an acknowledgment email from Magnet Shop confirming that your order has been received. All orders are subject to acceptance by Magnet Shop, and acceptance will be confirmed by sending you a Dispatch Confirmation email. The contract between you and Magnet Shop will be formed only when you receive the Dispatch Confirmation, and it will relate only to the products whose dispatch has been confirmed in that email.

Availability, Errors, and Inaccuracies:

How accurate is the product information on

The products or services available on may sometimes be mispriced, described inaccurately, or unavailable. There may also be delays in updating information on the service and in advertising on other websites. Magnet Shop cannot guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. They reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


What payment methods can I use to purchase products on

You can pay for a product using any of the payment methods listed during the checkout process.

What happens if my payment using the provided card details fails?

We reserve the right to end the contract immediately if payment with your provided card details fails.

Why might you validate my personal information during the order process?

We may validate your name, address, and other personal information to prevent unauthorized card use. You consent to these checks when accepting our terms.

Will a credit check affect my credit rating?

No, a credit check is not performed, and your credit rating will not be affected.

How is my personal information handled during these checks?

Your information is treated securely and in accordance with our Privacy Policy, which you can find on our website.

Our liability:

What quality can I expect from products purchased through your site?

We warrant that products purchased from us are of satisfactory quality and reasonably fit for their common purposes.

What is the extent of Magnet's liability for breaches of contract?

Our liability for losses resulting from breaching our contract with you is limited to the purchase price of the product you bought.

Use of your personal data:

Where can I find information on how my personal data will be used?

Please refer to our separate Privacy Policy, which provides details on how we use your personal information. You can find it on our website. Privacy Policy


What happens if Magnet doesn't insist on strict performance of obligations?

Failure to insist on strict performance or exercise of rights does not constitute a waiver. It doesn't relieve you from compliance with your obligations.

When is a waiver effective?

A waiver by Magnet is effective only when expressly stated in writing and communicated to you. Any ambiguities in these terms won't be construed against us.


What happens if a provision in these Terms of Service is unlawful or unenforceable?

If a provision is determined to be unlawful or unenforceable, it will be severed while the remaining provisions remain valid and enforceable under applicable law.


Can these Terms of Service change?

Yes, we reserve the right to modify or replace these terms. We'll try to provide at least 30-day notice for material changes.

What should I do if I don't agree with the revised terms?

If you disagree with the new terms, please stop using the service.

Governing law and jurisdiction:

Which laws govern contracts for product purchases through your site?

Contracts for product purchases are governed by Lebanese laws.

Where can I resolve disputes related to these contracts?

Disputes related to these contracts fall under the jurisdiction of Lebanon.

Contact us:

How can I reach your customer service?

You can contact our customer service by telephone or WhatsApp on 70-644664 from Monday to Friday between 9:00 am and 05:00 pm (Beirut time) or by filling our Contact Form. We aim to respond to all emails within 48 hours.

Warranty and return policy:

Do your products come with any warranty or aftersales support?

Yes, our products are covered by our warranty, and we have an aftersales department dedicated to fixing any damaged items. If you encounter any problems with your purchase or require assistance, please do not hesitate to get in touch with our customer support team. You can reach us at the following number: +9611512002, extension 490, or contact us via WhatsApp at +96179152914. We are here to assist you.

What is your return policy?

We offer a return policy that allows you to return any item within a limited time frame of 2 weeks from the date of purchase. Please note that any item returned will not be eligible for a refund; however, we can facilitate an exchange for another item, provided that the returned item is still in its original sealed condition. This policy ensures that our customers have a reasonable window to make returns and exchanges, while also allowing us to maintain the quality and integrity of our products. If you have any questions or need to initiate a return, please contact the following number at 70 644 664